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Terms & Privacy

Privacy Policy/ Terms & conditions / Cookie Declaration

At Wild Botanicals, we are committed to protecting the privacy and personal data of our customers and website users. This privacy policy outlines the type of information we collect, how we use it, and how we keep it secure.

Collection of Personal Information We may collect personal information such as name, email address, phone number, and shipping and billing addresses from customers and website users. We collect this information through online forms, orders, and communication with our staff. We only collect information that is necessary to process orders, communicate with customers, and improve our website and services.

Use of Personal Information We use personal information to process orders, communicate with customers, and improve our website and services. We do not share personal information with third parties unless necessary for processing orders, such as sharing information with our shipping partners.

Security of Personal Information We take appropriate security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Cookie Declaration Our website uses cookies to improve user experience and analyze website traffic. By using our website, you consent to the use of cookies in accordance with this privacy policy.

We use the following types of cookies:

  1. Essential cookies – these cookies are necessary for the website to function properly and cannot be turned off in our system.
  2. Analytical cookies – these cookies allow us to analyze how users interact with our website and improve its functionality.
  3. Advertising cookies – these cookies are used to personalize ads and provide relevant content to users.

Terms and Conditions

By using our website and purchasing our products, you agree to comply with our terms and conditions.

  1. Orders: All orders are subject to availability and acceptance by Wild Botanicals. Once an order has been placed, we will send an order confirmation email with the details of the order.

  2. Pricing and Payment: All prices are listed in Euro and include VAT where applicable. Prices may be subject to change without notice. We accept payment via credit card and PayPal.

  3. Shipping: We ship to addresses in Ireland only. Orders are typically shipped within 2 business days of receiving payment. Shipping costs are calculated at checkout and are the responsibility of the customer.

  4. Returns and Refunds: If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to arrange a return or exchange. All items must be returned in their original condition and packaging. Shipping costs are non-refundable.

  5. Liability: Wild Botanicals is not liable for any damages or injuries that may occur from the use of our products. Customers are responsible for reading and following all instructions and warnings provided with our products.

  6. Changes to Terms and Conditions: Wild Botanicals reserves the right to modify, add, or remove portions of these terms and conditions at any time. It is the responsibility of customers to review these terms periodically for any changes.

Contact Us If you have any questions about this privacy policy, our use of personal information, or our terms and conditions, please contact us at info@wildbotanicals.ie.